Returns


How to do a return:

We get it. Sometimes things just don't work out. If you are unhappy with your order, we are happy to accept a return within 30 days of its receipt.  Please contact us via email at mrhat@hathabit.com and a representative will get back to you within 48 hours.  

*If your hat is too big please consider purchasing a Hat Resizer which can reduce your hat's size by up to one full size.

*The hat(s) must be returned to our facility new, unworn, and in its original packaging. 

*We do not issue refunds for insectiscreen or used hat resizer.

If there is an issue such as a defect or damaged item please contact us at mrhat@hathabit.com before sending any item back and representative will get back to you within 48 hours.  As a courtesy to shoppers during Christmas, we extend our return policy during the months of December and January.

Please Send All Returns To:
Hat Habit
Customer Returns Department
18607 State Highway EE
Sedgewickville, MO 63781

*Hat Habit customer service and returns will be unavailable during the following times:

June 28th - July 6th

December 24th - January 3rd

Orders will still be accepted, however, shipment will be delayed.