How to do a return:

We get it. Sometimes things just don't work out. If you are unhappy with your order, we are happy to accept a return within 30 days of its receipt.  Please contact us via email at and a representative will get back to you within 48 hours.  

*If your hat is too big please consider purchasing a Hat Resizer which can reduce your hat's size by up to one full size.

*The hat(s) must be returned to our facility new, unworn, and in its original packaging. 

*We do not issue refunds for insectiscreen, used hat resizer, or chincords.

If there is an issue such as a defect or damaged item please contact us at before sending any item back and representative will get back to you within 48 hours.  As a courtesy to shoppers during Christmas, we extend our return policy during the months of December and January.

Refunds will be tendered to the original payment method.  It may take 3-4 days for the return to be processed and another 5-7 days for the money to appear in your account (it's usually less).

Please Send All Returns To:
Hat Habit
Customer Returns Department
18607 State Highway EE
Sedgewickville, MO 63781

*Hat Habit customer service and returns will be unavailable during the following times:

June 30th - July 10th

December 22nd - January 1st

Orders will still be accepted, however, shipment will be delayed.