How to do a return:

We get it. Sometimes things just don't work out. If you are unhappy with your order, we are happy to accept a return or exchange within 30 days of its receipt.  Please contact us at 636-724-4000 so we may issue you a return label.  The cost of the return label will be deducted from your refund.

*If your hat is too big please consider purchasing a Hat Resizer which can reduce your hat's size by up to one full size.

*The hat(s) must be returned to our facility new, unworn, and in its original packaging. 

If there is an issue such as a defect or damaged item please contact us at 1-636-724-4000 before sending any item back. As a courtesy to shoppers during Christmas, we extend our return policy during the months of December and January.

If you're using USPS for your return please ship your package to:
Hat Habit
Customer Returns Department
Rural Route 2  Box 2685
Sedgewickville, MO 63781
If you're using UPS or FEDEX for your return please ship your package to:
Hat Habit 
Customer Returns Department 
Rural Route 2 
Sedgewickville, MO 63781

*Hat Habit customer service and returns will be unavailable during the following times:

June 28th - July 6th

December 20th - January 2nd

Orders will still be accepted, however, shipment will be delayed.